Lots of people ask me what is a good process to follow when using Social Media for business. While there is not necessarily a set process that will suit every business, I thought it was important to attempt to create a solid structure to be used as a guide. After lots of thought and input from some helpful people, I have come up with the diagram below, which clearly maps out what I believe to be a sensible process to follow. Read on for the lowdown…
Social Media for Business Process (click to expand)
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